Frequently asked questions

+ Who Pays for Massage?

Many extended health insurance plans cover massage therapy treatments when provided by a Registered Massage Therapist. Many plans require that the covered individual pay for the treatment and submit the expense for reimbursement.

Massage Therapy may also be covered by insurance companies when treating injuries resulting from a motor vehicle accident (MVA), or form a workplace injury through the Workplace Safety and Insurance Board (WSIB),

Check with your insurer to find out if you qualify for coverage

+ Do you do direct billing?

Yes! As of August 1 we are now eligible to do direct billing.

+ Is massage therapy covered under the Ontario Health Insurance Plan (OHIP)?

No. Massage therapy treatments are not covered under OHIP, regardless of whether the treatments are provided by a Registered Massage Therapist directly, by a physician or required (i.e. a prescription) by a physician.

Most progressive extended health benefit plans do cover massage therapy treatments when provided by a Registered Massage Therapist and most do not require a physician's order to do so.

+ What methods of payment do you accept?

We accept cash, credit, american express and cheques

+ Do you provide receipts?

Yes. After every treatment we provide a complete official receipt that is accepted by insurance companies, if you have coverage for Massage Therapy. We do not issue receipts before the treatment is completed and we cannot put someone else’s name on your receipt.

+ Do I need to book an appointment ahead of time?

Yes. Massage Therapy treatments are by appointment only. Please keep in mind that evening and weekend appointments book up quickly, so be sure to book well in advance to get the time you prefer, and to avoid disappointment.

+ I have never had a professional massage before, what should I know or expect?

You will be required to complete a Health History Form before your first massage therapy treatment. These forms are legally required and are completely confidential. A treatment plan will be created specifically designed for you from the information you provide. Before each massage therapy appointment we will revisit your treatment plan and make revisions if required.

Each appointment is about you, so please let me know any areas that need attention. I ask that clients show up 15 minutes before their first massage therapy treatment to fill out the Health history form and ask any questions.

+ Is Acupuncture safe?

Yes. One of the strengths of Contemporary Medical Acupuncture is its safety regulations and high standards. Acupuncture is a very safe form of therapy when used by a knowledgable practitioner who is aware of anatomical danger zones and uses the clean needle technique. Serious side effects are very rare. Only single use, sterile, disposable needles are used.